Personal Information Collection Statement (the “Notice”)

The Personal Data (Privacy) Ordinance (the “Ordinance”) governs the collection, holding, processing and use of your personal data and other information that the Group, namely OnePlatform International Limited and its subsidiaries and affiliates, (“we”, “us”, “ours”) may collect from the applicant (“you”, “your”) from time to time (the “Data”). For the purpose of this Notice, “affiliates” shall mean, with respect to a company, any of that company’s holding companies, subsidiaries, or entities under common control as that company, or entities managed or advised by that company, that company’s holding company or subsidiaries or any of their financing providers. Further information is set out in our Privacy Policy Statement located at: [PLEASE INSERT LINK OF THE NEW WEBSITE] and this Notice is the basis upon which we collect, hold, process and use the Data.

If you do not provide your Data to us, we may be unable to process the application for the product(s) and/or service(s) you are applying for.

Any “member of the Group” means the Group’s affiliates, subsidiaries, associated entities and any of their branches and offices. 


You agree that your Data may be used for the following purposes:

  1. where applicable, processing the application for the securities services or for the product(s) and/or service(s);
  2. verifying or assessing any information and records relating to you;
  3. communication between you and us;
  4. provision of the services in connection with your account/claims;
  5. management, operation and maintenance of your account;
  6. exercising our rights under the contractual agreement(s) with you, including collecting amounts outstanding from you;
  7. marketing or designing products or services provided by us or any member of the Group;
  8. meeting any obligations, requirements or arrangements, which we or any member of the Group should comply with, as required by laws, rules, regulations, codes or guidelines; and
  9. other purposes related or incidental to any of the above.


Data will be kept confidential by us, but we may transfer or disclose your Data to the following parties whether within or outside Hong Kong:

  1. full name;
  2. capacity in respect of each mortgage (as borrower, mortgagor or guarantor, and whether in your sole name or in joint names with others);
  3. identity card number or travel document number;
  4. date of birth;
  5. correspondence address;
  6. mortgage account number in respect of each mortgage;
  7. type of the facility in respect of each mortgage;
  8. mortgage account status in respect of each mortgage (e.g. active, closed, write-off; and
  9. if any, mortgage account closed date in respect of each mortgage.

The credit reference agency will use the above data supplied by us for the purposes of compiling a count of the number of mortgages from time to time held by you with credit providers in Hong Kong, as borrower, mortgagor or guarantor respectively and whether in the your sole name or in joint names with others, for sharing in the consumer credit database of the credit reference agency by credit providers (subject to the requirements of the Code of Practice on Consumer Credit Data approved and issued under the Ordinance).

Use of Cookies

When you browse our websites, cookies will be stored in your computer or electronic device’s browser. The purposes of using cookies in the sites are to remember the different font size you have chosen in the sites and also to facilitate the security checking (the test that asks you to enter the validation code displayed on screen) in all the online forms. Most browsers are by default set to accept cookies. You have a choice not to accept the cookies by disabling such settings. However, by disabling them, you may not be able to utilise the full functions of our websites, including online services. The websites do not use cookies to collect your personal data.

Direct Marketing

We intend to use your Data (i.e. your name, address, email address, fax and telephone number) you provided in the Account Opening Form/Application Form/Client Agreement for direct marketing, but we will not use the Data unless we have received your consent.

Please indicate your objection before signing this form by ticking the box below: 

I object to the proposed use of my data in direct marketing 

At any time in the future, in respect of Direct Marketing, you may also inform our Data Protection Officer in writing, if you wish to opt-out of our use of your Data for any of the Direct Marketing purposes. 


You have the right to:

We reserve the right to charge you a reasonable fee for complying with any request for access to your Data.

Contact Details

The Data Protection Officer

AGBA Tower, 68 Johnston Road, Wan Chai, Hong Kong

Version: August 2022

In the event of any discrepancy between the English and Chinese versions of the Statement, the English version shall apply and prevail.